HP Hewlett Packard Digital Camera E427 User Manual

HP Photosmart E427  
Digital Camera  
User Guide  
 
Contents  
HP Photosmart E427 Digital Camera  
 
3
Getting started  
1
Use this section to get familiar with camera controls, set up your digital camera for use,  
and begin taking pictures.  
Camera top, back, and side  
1
2
3
4
5
6
8
7
1
2
Shutter button—Captures images (see Taking still pictures on page 10) or  
records video clips (see Recording video clips on page 10).  
Live View/Playback button—Switches between Live View and  
3
and  
buttons—Scroll through menus and images and access digital  
zoom. While in Live View, press / to zoom in; press  
/
to zoom out (see  
4
5
6
Power light.  
button—Displays camera menus, selects options, and confirms actions.  
Delete button—Accesses the Delete function while in Playback (see Deleting  
7
8
Image Display.  
USB connector.  
HP Photosmart E427 Digital Camera  
 
5
                     
Chapter 1  
Camera front, bottom, and side  
1
2
3
7
6
4
5
1
2
3
4
Self-Timer/Video light—See Using the Self-Timer mode on page 13.  
Flash.  
Microphone.  
Focus switch—Switches between  
Macro and  
Normal focus (see Using  
5
6
7
Tripod mount.  
Battery/Memory card door.  
Lens cover/Power switch—Turns the camera on and off and protects the lens  
while the camera is off.  
Before taking pictures  
Complete the following procedures before taking pictures or recording video clips.  
Install the batteries  
1. Open the Battery/Memory card door by sliding the Battery/Memory card door toward  
the bottom of the camera.  
2. Insert the batteries.  
3. Close the Battery/Memory card door.  
Note Turn off the camera before removing the batteries.  
If using rechargeable NiMH batteries, fully charge the  
batteries before using them the first time (see Recharging  
6
 
               
Turn on the camera  
To turn on the camera, slide the lens cover open until it  
clicks, uncovering the lens.  
To turn off the camera, slide the lens cover closed until it  
clicks, covering the lens.  
Caution When sliding the lens cover, keep your  
fingers clear of the lens. Fingerprints on the lens  
can impair the quality of the picture.  
Choose the language  
The Language setting you choose also determines the default date and time format.  
Use  
.
to choose the language you want, then press  
To change the language later, use the Setup menu (see  
Set the date and time  
Accurately setting the date and time will help you locate images once you have  
transferred them to your computer, and will ensure that images are accurately marked if  
you use the date and time imprint feature. See Date & Time Imprint under Using the  
1.  
2. Use  
Use  
to adjust the highlighted value.  
to move to the other selections and repeat  
Step 1 until the date and time are set correctly.  
Press when the date, time, and format settings  
are correct, then press again to confirm.  
3.  
To change the date and time later, use the Setup  
HP Photosmart E427 Digital Camera  
 
7
           
Chapter 1  
Install and format an optional memory card  
This camera supports standard and high speed, HP-branded Secure Digital (SD)  
memory cards, 16MB to 1GB.  
1. Turn off the camera and open the Battery/Memory card door.  
2. Insert the optional memory card in the small slot as  
shown. Make sure the memory card snaps into place.  
3. Close the Battery/Memory card door and turn on the  
camera.  
Always format new memory cards before first use.  
Formatting removes all images from the memory card, so  
make sure to transfer existing images before formatting  
1.  
With the camera turned on, press  
until  
appears briefly in the upper right corner of the  
Image Display. This indicates you are in Playback.  
2.  
3.  
4.  
Press  
Use  
Use  
.
to select Format Card, then press  
to select Yes, then press to format the card.  
.
Note Once you install a memory card, all new images and video clips are stored  
on the card, rather than in internal memory. To use internal memory and view  
images stored there, remove the memory card. To transfer images from internal  
memory to an optional memory card, see Move Images to Card under Using the  
For information about supported memory cards, see Storage on page 29.  
Install the software  
The HP Photosmart Software provides features for transferring images and video clips  
to your computer, as well as features for modifying stored images (remove red eyes,  
rotate, crop, resize, adjust image quality, and more). See the Help feature in the HP  
Photosmart Software.  
Note If you have trouble installing or using the HP Photosmart Software, see  
the HP Customer Care website for more information: www.hp.com/support.  
Windows  
If your Windows computer:  
Has a minimum of 128MB of RAM, Windows XP or x64, and Internet Explorer 5.5  
Service Pack 2 or higher (Internet Explorer 6 is recommended), you have the option  
to install either HP Photosmart Premier or HP Photosmart Essential.  
Has a minimum of 128MB of RAM, Windows 2000, and Internet Explorer 5.5 Service  
Pack 2 or higher (Internet Explorer 6 is recommended), HP Photosmart Essential is  
installed.  
8
 
       
1. Close all programs and temporarily disable any virus protection software.  
2. Insert the HP Photosmart Software CD into the CD drive and follow the on-screen  
instructions. If the installation screen does not appear, click Start, click Run, type  
D:\Setup.exe, where D is the letter of your CD drive, then click OK.  
3. When the software has finished installing, re-enable virus protection software.  
Macintosh  
To install the HP Photosmart Mac software, your Macintosh computer must meet the  
system requirements as stated on the camera packaging.  
1. Insert the HP Photosmart Software CD into the CD drive.  
2. Double-click the CD icon on the computer desktop.  
3. Double-click the installer icon, then follow the on-screen instructions.  
About the HP Photosmart Software  
The CD that came with your camera contains the following versions of HP Photosmart  
Software:  
HP Photosmart Premier Software (for Windows XP and x64 systems with at least  
128MB of RAM). This version of the software includes some extra features that let  
you pause a video and print a frame from it.  
HP Photosmart Essential Software (for Windows 2000, Windows XP, and x64  
systems with at least 128MB of RAM).  
HP Photosmart Mac Software (for Macintosh systems).  
To learn more about the software features and how to use them, see the Help feature in  
the HP Photosmart Software.  
Using your camera  
Now that you’ve completed setup, you can take and review still images and video clips.  
For information on taking still pictures and See Taking still pictures on page 10  
capturing video clips  
For information on reviewing images and See Reviewing images and video clips  
video clips on the camera  
For information on transferring images  
from your camera to a computer  
For information on printing images  
Tip To switch between Live View and Playback, press  
.
HP Photosmart E427 Digital Camera  
 
9
   
Taking pictures and recording  
video clips  
2
Live View allows you to frame pictures and video clips in the Image Display. To activate  
Live View, press  
until  
appears briefly in the upper right corner of the Image  
Display. The Live View display looks like this:  
1
2
3
Battery level indicator (see Power indicators on page 27).  
Memory card indicator.  
12  
Pictures remaining count.  
Taking still pictures  
You can take a picture almost any time the camera is on and not in Video shooting mode.  
1.  
appears briefly in the upper right corner of the Image Display.  
Press  
This indicates you are in Live View.  
2. If appears in the upper left corner of the Image Display, switch to any other  
until  
shooting mode. For information about changing shooting modes, see Using the  
3. Frame the subject for your picture.  
4. Press the Shutter button all the way down to take the  
picture.  
Recording video clips  
1.  
Press  
until  
appears briefly in the upper right corner of the Image Display.  
This indicates you are in Live View.  
2.  
Switch to Video shooting mode. Press  
, press to highlight the Capture  
Menu, use  
to highlight Shooting Modes, press  
, use  
to highlight  
Video, press  
, then press  
to return to Live View. For more information  
10  
 
             
about selecting the Video shooting mode, see Using the Capture Menu  
3. Frame the subject.  
4. Press and release the Shutter button.  
5. To stop recording video, press and release the Shutter  
button again.  
Instant Review  
After you have taken a still image or recorded a video clip, the camera displays it briefly  
in Instant Review. If you want to delete the image or video clip, press , select This  
Image from the Delete sub-menu, then press  
.
Digital zoom  
Your camera has digital zoom, which uses no moving lens parts. In digital zoom, the  
Image Display shows a yellow frame around the scene and the image quality setting (MP  
value). As you zoom in, the scene expands to show what the camera will capture, and  
the MP value decreases to indicate the resolution at which the scene will be captured.  
When capturing images using digital zoom, make sure that the MP value on the Image  
Display is appropriate for the size at which you want to print the captured image. For MP  
values and their recommended print sizes, see Image Quality under Using the Capture  
1. While in Live View, press and hold until the image you want to capture fills the  
yellow frame. If you zoom in too far, press  
.
2.  
To exit digital zoom, press until the yellow frame disappears.  
Note Digital zoom is not available when recording video clips.  
Using the focus range settings  
To change focus range settings, slide the Focus Switch to  
for Macro or to  
for  
Normal. The Image Display indicates the setting you have chosen.  
Normal Focus (Default)—Use when taking pictures of subjects greater  
than 1 m (39.4 in) away.  
Macro—Use when taking close-up pictures of subjects between 600 mm  
and 1 m (23.6 to 39.4 in) away.  
HP Photosmart E427 Digital Camera  
 
11  
               
Chapter 2  
Using the Capture Menu  
The Capture Menu allows you to adjust camera settings that affect the characteristics  
of the images and video clips you capture.  
1.  
2.  
While in Live View or Playback, press  
Use  
sub-menu.  
, then use  
to highlight  
.
to highlight a menu option, then press  
to display the menu option’s  
3.  
4.  
Use  
Press  
to highlight a setting, then press  
to exit the Capture Menu.  
.
Except as noted, Capture Menu settings remain in effect until they are changed or until  
they return to their default settings when you turn off the camera.  
Shooting Modes—For selecting a shooting mode.  
Auto Mode (Default)—For taking good shots quickly, when you do not  
have time to select a special shooting mode.  
Self-Timer—For capturing images after a 10-second delay (see Using  
Landscape—For scenes with deep perspective, such as mountain  
scenes.  
Portrait—For pictures that have one or more people as their primary  
subject.  
Action—For capturing sporting events, moving cars, or any scene where  
you want to stop the action.  
Sunset—For capturing outdoor scenes at sunset.  
Video—For recording video clips (see Recording video clips  
Flash Setting—For selecting a flash setting.  
Auto Flash (Default)—The camera uses the flash if necessary.  
Red-Eye—The camera uses the flash with red-eye reduction, if  
necessary, to minimize the possibility of human eyes appearing red in the  
final image. For information about red-eye, see Flash Setting—Red-Eye  
Flash On—The camera always uses flash. If the light is behind your  
subject, use this setting to increase the light on the front of your subject.  
Flash Off—The camera does not use flash. Use this setting to capture  
poorly lit subjects beyond the flash range or to capture scenes with the  
existing light.  
Night—The camera uses the flash with red-eye reduction, if necessary,  
to illuminate objects in the foreground, then continues to expose as if the  
flash had not been used, to gather the light in the background.  
Image Quality—Sets resolution and compression for images. The greater the  
number, the higher the resolution.  
6MP Best—For enlarging or printing images greater than 28 x 36 cm (11  
by 14 in).  
Normal (6MP) (Default)—For printing images up to 28 x 36 cm (11 by 14  
in).  
4MP—For printing images up to 20 x 25 cm (8 by 10 in).  
12  
 
                   
(continued)  
2MP—For printing images up to 13 x 18 cm (5 by 7 in).  
VGA—For sending images via e-mail or posting them to the Internet.  
The Image Quality setting remains in effect until you change it, even if you  
turn off the camera.  
Date & Time Imprint—Imprints date in lower left corner of image.  
Off (Default)—No date or time imprinted on the image.  
Date Only—Date permanently imprinted.  
Date & Time—Date and time permanently imprinted.  
The Date & Time Imprint setting remains in effect until you change it, even if  
you turn off the camera.  
Exposure Compensation—Overrides the camera’s automatic exposure  
setting. For more information, see Exposure Compensation on page 14.  
To make the images you are about to capture brighter, press to increase  
the value.  
To make the images you are about to capture darker, press to decrease  
the value.  
White Balance—Balances color based on lighting conditions. For more  
information, see White Balance on page 14.  
Auto (Default)—Corrects for scene illuminance. For general picture  
taking.  
Sun—For outdoor scenes in sunny or cloudy conditions.  
Shade—For outdoor scenes in shade or at dusk.  
Tungsten—For indoor scenes with incandescent or halogen lighting.  
Fluorescent—For indoor scenes with fluorescent lighting.  
ISO Speed—Adjusts the camera’s sensitivity to light. For more information,  
Auto (Default)—Camera selects the best ISO speed for the scene.  
ISO 100—For lower light conditions.  
ISO 200—For fast moving objects or in dark areas without a flash.  
ISO 400—For lower light conditions and/or action when short shutter  
speeds are desired.  
Note Some Capture Menu options are not available in certain shooting modes.  
In addition, some do not apply when recording video clips.  
Using the Self-Timer mode  
The Self-Timer allows you to take a still image 10 seconds after pressing the Shutter  
button.  
1.  
While in the Shooting Modes sub-menu, use  
, then press  
to highlight Self-Timer, press  
.
2. Set the camera on a tripod or stable surface.  
3. Frame the subject in the Image Display.  
4. Press and release the Shutter button. The camera begins the 10-second  
countdown, then takes the still image.  
HP Photosmart E427 Digital Camera  
 
13  
           
Chapter 2  
Note To add audio to images taken with the Self-Timer setting, see Recording  
The Self-Timer setting resets to the default Auto shooting mode after the picture is taken.  
Flash Setting—Red-Eye  
The red-eye phenomenon is caused when light from the flash reflects off the subjects'  
eyes, which can make human eyes appear red in the captured image. Using Red-  
Eye causes the camera to flash quickly up to three times to shrink the subject's pupils  
(reducing the effect of the red-eye phenomenon) before using the main flash and  
capturing the image. Since it takes longer to take a picture using this setting, make sure  
your subjects wait for the additional flashes.  
Exposure Compensation  
You can use Exposure Compensation to override the camera's automatic exposure  
setting. Exposure Compensation is useful in scenes that contain many light objects  
(like a white object against a light background) or many dark objects (like a black object  
against a dark background). Such scenes could turn out gray without the use of  
Exposure Compensation. For a scene with many light objects, increase the Exposure  
Compensation to a positive number. For a scene with many dark objects, decrease the  
Exposure Compensation.  
White Balance  
Different lighting conditions cast different colors. This setting allows the camera to  
compensate for this, reproducing colors more accurately and ensuring that whites appear  
white in the final image. You can also adjust the white balance to produce creative effects.  
For example, the Sun setting produces a warmer look to the image.  
ISO speed  
This setting adjusts the sensitivity of the camera to light. When ISO Speed is set to the  
default Auto setting, the camera selects the best ISO speed for the scene.  
Lower ISO speeds capture images with the least amount of grain (or noise), but result in  
slower shutter speeds. If taking a picture in low light conditions without a flash at ISO  
100, use a tripod.  
Higher ISO numbers allow faster shutter speeds, and can be used when taking pictures  
in dark areas without a flash, or when taking pictures of fast moving objects. Higher ISO  
speeds produce pictures with more grain (or noise) and, therefore, can be of lower quality.  
14  
 
               
Reviewing images and video  
clips  
3
You can review and delete images and video clips in Playback as described here.  
Using Playback  
1.  
2. Use  
When viewing video clips, press  
Press  
until  
appears in the upper right corner of the Image Display.  
to scroll through your images and video clips (video clips play automatically).  
to stop the clip; press  
again to go to the  
Playback Menu.  
3.  
To switch to Live View, press  
.
During Playback, the Image Display also indicates additional information about each  
image or video clip.  
1
2
3
Battery indicator (see Power indicators on page 27).  
Memory card indicator.  
Number of images to print (see Selecting images for printing  
3
4
0:15  
Recorded length of this audio or video clip.  
Audio clip attached.  
Video clip indicator.  
5
1 of 30  
Number of this image or video clip out of the total number of  
stored images and video clips.  
HP Photosmart E427 Digital Camera  
 
15  
     
Chapter 3  
Deleting images  
To delete a displayed image during Playback:  
1.  
2.  
Press  
Use  
.
to select an option, then press  
.
Cancel—Returns to Playback without deleting the displayed image.  
This Image—Deletes the image or video clip.  
All Images (in Memory/on Card)—Deletes all stored images and video clips.  
Format (Memory/Card)—Deletes all stored files, then formats the internal  
memory or memory card.  
Using the Playback Menu  
1.  
2.  
3.  
While in Playback, press  
.
Use  
to highlight an option.  
Use  
to select an image or video clip, press  
, and follow the on-screen  
instructions.  
4.  
Press  
to exit the Playback Menu.  
View Thumbnails—See Viewing thumbnails on page 16.  
Rotate—Rotates images in 90-degree increments.  
Use  
to rotate the image clockwise or counter-clockwise in 90-degree  
to save the image in the new orientation.  
increments. Press  
Record Audio—See Recording audio on page 17.  
Move Images to Card—Moves images from internal memory to a memory  
card. Available only if there are images in internal memory and a memory card  
is installed.  
To move images, select this option and follow the on-screen prompts.  
Viewing thumbnails  
To view thumbnails:  
1.  
From the Playback Menu, select  
Thumbnails.  
View  
2.  
3.  
Use  
Press  
and  
to scroll through the thumbnails.  
to view the highlighted image on the  
Image Display.  
16  
 
           
Magnifying images  
This feature is for viewing purposes only; it does not permanently alter the image.  
1.  
From the Playback Menu, select Magnify. The  
currently displayed image is magnified 2x.  
2.  
Use  
and  
to pan around the magnified  
image.  
Press  
Press  
3.  
4.  
to increase magnification up to 4x.  
again to return to Playback.  
Selecting images for printing  
To select an image for printing:  
1. While in Playback, use  
to display an image you want to mark for printing.  
2. From the Playback Menu, select  
Print.  
3.  
Use  
to specify the number of copies to print (up to 99), then press  
. To  
deselect this image for printing, select  
Print again, set the number of copies  
to 0, then press  
.
4. To select additional images to mark for printing, use  
repeat Steps 2 and 3.  
to display an image, then  
5.  
Press  
to exit the Playback Menu and return to Playback.  
For information about printing selected images, see Printing images from the camera  
Recording audio  
Record Audio allows you to record an audio clip and attach it to an existing image.  
1.  
2.  
From the Playback Menu, select Record Audio to immediately start recording.  
To stop recording and attach the audio clip to the displayed image, press  
.
If the currently displayed image already has an audio clip attached to it, the Record  
Audio sub-menu displays instead when you select Record Audio.  
Keep Current Clip—Retains the current audio clip and returns to the Playback  
Menu.  
Record New Clip—Records a new audio clip, replacing the previous audio clip.  
Delete Clip—Deletes the current audio clip and returns to the Playback Menu.  
Note To hear audio associated with still images or video clips, transfer them to  
your computer using the HP Photosmart Software (see Transferring and printing  
HP Photosmart E427 Digital Camera  
 
17  
           
Transferring and printing images  
4
You can transfer images and video clips with or without the HP Photosmart Software that  
came with your camera. However, the HP Photosmart Software has several features for  
transferring and managing your images and also guides you through the transfer  
process.  
Transferring images with HP Photosmart Software  
If you have installed the HP Photosmart Software (see Install the software on page 8),  
use this method to transfer images and video clips to your computer.  
1. If you have selected images for printing (see Selecting images for printing  
on page 17), verify that the computer is connected to a printer.  
2. Connect the camera and computer using the USB  
cable that came with your camera.  
3. Turn on the camera and follow the instructions on  
the computer screen to transfer the images. For  
more information, see the Help feature in the  
HP Photosmart Software.  
Transferring images without HP Photosmart Software  
If you do not install the HP Photosmart Software, images marked for printing (see  
Selecting images for printing on page 17) do not automatically print when you connect  
the camera to the computer. However, you can still transfer images and video clips to  
your computer by:  
Connecting your camera directly to the computer (see Connecting to the computer  
Using a memory card reader (see Using a memory card reader on page 19)  
Connecting to the computer  
1. Turn off the camera, connect the camera and computer using the USB cable that  
came with your camera, then turn on the camera.  
On Windows computers, the camera appears as a device in Explorer, allowing  
you to copy images from the camera to the computer.  
On Macintosh computers, either Image Capture or iPhoto starts automatically,  
allowing you to transfer images to the computer.  
2. When you have finished transferring images, disconnect the camera from the  
computer. If your computer is running Windows 2000 or XP and you get an Unsafe  
Removal warning, disregard the warning.  
If you encounter problems, set the camera’s USB Configuration to Disk Drive (see  
USB Configuration under Using the Setup Menu on page 20) and reconnect to your  
computer.  
18  
 
           
Note On Macintosh computers, if you set the camera to Disk Drive and neither  
Image Capture nor iPhoto starts automatically, look on the desktop for a disk drive  
icon with the label HP_E427 and copy the images manually. For more information  
about how to copy files, visit Mac help.  
Using a memory card reader  
You can put your camera’s optional memory card into a (separately purchased) memory  
card reader. Some computers and HP Photosmart printers have built-in memory card  
slots which act as a memory card reader.  
For Windows computers:  
1. Insert your camera’s memory card into the memory card reader (or into your  
computer’s memory card slot).  
2. Right-click My Computer on your desktop, then select Explore.  
3. Expand the removable drive folder, expand the DCIM folder, then click on the folder  
for your camera.  
4. Select and copy all the images to a folder on your computer.  
5. After verifying that the images were successfully transferred, return the memory card  
to your camera.  
For Macintosh computers:  
1. Insert your camera’s memory card into the memory card reader (or into your  
computer’s memory card slot).  
2. Either the HP Photosmart Software, Image Capture, or iPhoto starts automatically  
and guides you through the process of transferring images.  
If no application starts automatically or if you want to copy the images manually, look on  
the desktop for the disk drive icon for the memory card, then copy the images to your  
local hard drive. For more information about how to copy files, visit Mac help.  
Printing images from the camera  
You can connect the camera to any PictBridge-certified printer to print still  
images.  
1. Check that the printer is turned on, there is paper in the printer, and  
there are no printer error messages.  
2. Verify that the camera's USB Configuration is set to Digital Camera (see USB  
Configuration under Using the Setup Menu on page 20).  
3. Connect the camera and printer using the  
USB cable that came with your camera, then  
turn on the camera.  
4. When the camera is connected to the printer,  
the Print Setup Menu displays on the  
camera. To change the settings, use  
on  
the camera to select a menu option, then use  
on the camera to change the setting.  
5.  
Press  
to begin printing.  
Note If you connect the camera to a non-  
HP printer and encounter problems with printing, contact your printer  
manufacturer. HP does not provide customer support for non-HP printers.  
HP Photosmart E427 Digital Camera  
 
19  
     
Using the Setup Menu  
5
The Setup Menu allows you to set preferences for the camera’s behavior.  
1.  
2.  
While in Live View or Playback, press  
Use  
sub-menu.  
, then use  
to highlight  
.
to highlight a menu option, then press  
to display the menu option’s  
3.  
4.  
Use  
to highlight a setting, then press  
.
To exit the Setup Menu, press  
.
Settings you specify remain until you change them.  
Display Brightness—Adjusts the brightness of the Image Display.  
Low—For extending battery life.  
Medium (Default)—For normal viewing conditions.  
High—For very bright lighting conditions.  
Camera Sounds—Turns the camera sounds (such as button presses and  
shutter clicks) off and on.  
On (Default), Off.  
Date & Time—Sets the date and time. See Set the date and time  
USB Configuration—Specifies how a computer recognizes the camera. See  
Digital Camera (Default)—Recognizes the camera as a digital camera  
using PTP (Picture Transfer Protocol).  
Disk Drive—Recognizes the camera as a disk drive using MSDC (Mass  
Storage Device Class).  
(Language)—Sets the language. See Choose the language  
About...—Provides information about the camera, including copyright, serial  
number, and firmware version.  
20  
 
             
Troubleshooting  
6
Use this section to find information on:  
Resetting the camera (see Resetting the camera on page 21)  
Possible problems and solutions (see Problems and solutions on page 21)  
Resetting the camera  
If your camera does not respond when you press buttons, reset the camera.  
1. Turn off the camera.  
2. Remove the memory card and batteries for at least 5 seconds.  
3. Reinsert the batteries and close the Battery/Memory card door.  
4. After verifying that the camera works without an optional memory card, reinsert the  
memory card (if you were using one).  
When the camera is reset, any images or video clips stored in memory are retained.  
Problems and solutions  
Use this information to find solutions to common issues you may have using your camera.  
The camera does not turn on.  
Install new or recharged batteries, ensuring that the batteries are inserted correctly  
(see Install the batteries on page 6). If you are using rechargeable batteries, ensure  
they are rechargeable Nickel Metal Hydride (NiMH) batteries.  
Reset the camera (see Resetting the camera on page 21).  
Ensure that the memory card is the proper type (see Storage on page 29). If so,  
remove the memory card and turn on the camera; if the camera turns on, format the  
camera still does not turn on, format the memory card using a memory card reader,  
or replace the memory card.  
It takes the camera a long time to turn on.  
Having a large number of files (over 300) stored on an optional memory card affects  
the time it takes for the camera to turn on. Transfer stored files to your computer,  
then format the memory card.  
Using the camera under cold conditions slows camera response time.  
I have to recharge the NiMH batteries frequently.  
New batteries or batteries that have not been charged recently must be recharged  
to reach full capacity.  
If you have not used the batteries for two months or longer, recharge them.  
If charging the batteries in the optional HP quick recharger does not work, replace  
the batteries.  
HP Photosmart E427 Digital Camera  
 
21  
         
Chapter 6  
The camera does not respond when I press a button.  
Turn on the camera.  
Most of the camera buttons do not respond when the camera is connected to a  
computer.  
Replace or recharge the batteries.  
Reset the camera (see Resetting the camera on page 21).  
Check to see if the memory card is defective. If so, replace the memory card.  
Format the internal memory and/or the memory card (see Install and format an  
The camera does not take a picture when I press the Shutter button.  
Press the Shutter button all the way down.  
The memory card or internal memory may be full. Transfer images from the camera  
to your computer, then format the internal memory or the memory card (see Install  
and format an optional memory card on page 8). Or replace the card with a new one.  
The camera may be processing. Wait a few seconds for the camera to finish  
processing the last image before taking another picture.  
The Image Display is not working.  
The Image Display may have timed out. Press any camera button to wake up the  
camera.  
Replace the batteries. If the Image Display still does not turn on, reset the camera  
My image is blurry.  
Hold the camera steady when pressing the Shutter button, use a tripod, or improve  
lighting conditions.  
Set the flash to  
Auto Flash or Flash On and set the shooting mode to  
Action.  
My image is too bright.  
Turn the flash off (see Flash Setting under Using the Capture Menu on page 12).  
Move back from the subject and use zoom.  
Adjust Exposure Compensation (see Exposure Compensation under Using the  
My image is too dark.  
Wait for natural lighting conditions to improve, use the flash (see Flash Setting  
under Using the Capture Menu on page 12), or add indirect lighting.  
Adjust Exposure Compensation (see Exposure Compensation under Using the  
If the subject you are trying to capture is outside the flash range (see Flash working  
distance under Specifications on page 29), turn off the flash. This causes a  
longer exposure time, so use a tripod or hold the camera steady.  
22  
 
My image is grainy.  
Use a lower ISO Speed setting (see ISO Speed under Using the Capture Menu  
Add indirect lighting, use the flash (see Flash Setting under Using the Capture  
Menu on page 12), or wait for natural lighting conditions to improve.  
You may have zoomed in too far using digital zoom (see Digital zoom on page 11).  
If the camera is warm, the effect will diminish as the camera cools. For best image  
quality, avoid storing the camera in very hot locations.  
Images are missing on my camera.  
Remove the memory card and see if the images are stored in internal memory. If so,  
transfer the images to the memory card (see Move Images to Card under Using the  
The Power light is on but the Image Display is off, or the camera seems stuck and  
won't operate.  
Press Live View/Playback  
Reset the camera (see Resetting the camera on page 21).  
to reactivate the Image Display.  
The camera responds sluggishly when trying to review images.  
See Storage on page 29 and Memory capacity on page 30 for tips about memory  
cards.  
Video recording terminates abruptly. The video is saved successfully, but it is  
shorter than expected.  
Replace your memory card with a faster card. Look for cards marked High Performance,  
Pro, Ultra, or High Speed.  
Video recording terminates abruptly and the video will not play back.  
The camera gets warm (or even hot) to the touch.  
This is normal. However, if anything seems out of the ordinary, turn off the camera and  
allow the camera to cool. Then examine the camera and the batteries for signs of possible  
damage.  
For best image quality, turn off the camera when not using. Always store the camera in  
a cool place.  
My camera stalls when establishing a connection to the computer.  
Ensure that the USB cable is properly connected to the camera and computer.  
Try connecting the USB cable to another USB port on the computer.  
Turn the camera off, then on again. If that does not fix the problem, reset the camera  
If the problem persists, contact HP Support (see Product support on page 25).  
HP Photosmart E427 Digital Camera  
 
23  
Chapter 6  
I cannot transfer images from the camera to my computer.  
Either install the HP Photosmart Software (see Install the software on page 8), or  
Set your camera to act as a Disk Drive (see Connecting to the computer  
I get an error message when transferring images to my computer.  
Close the HP Photosmart Transfer Software, disconnect the camera from the USB cable  
and reset the camera (see Resetting the camera on page 21). Then, restart the image  
I am having a problem installing or using the HP Photosmart Software.  
Make sure your computer meets the minimum system requirements (see Install the  
Refer to the HP Customer Care website: www.hp.com/support.  
How can I get professional-quality prints if I don’t have a photo printer?  
Use the Buy prints online feature in the HP Photosmart Software (see the Help  
feature in the HP Photosmart Software for details).  
Transfer your images to an optional memory card and take the memory card to a  
retail outlet for printing.  
24  
 
Product support  
7
Use this section to find support information for your digital camera, including links to  
helpful websites and an overview of the support process.  
Helpful websites  
Camera tips, product  
registration, newsletter  
subscriptions, driver and  
software updates,  
www.hp.com/photosmart (English only)  
purchase HP supplies and  
accessories  
Customers with disabilities www.hp.com/hpinfo/community/accessibility (English  
only)  
HP Total Care, driver and www.hp.com/support  
software updates, support  
information  
Getting assistance  
To get the best from your HP product, consult the following standard HP support  
offerings:  
1. Consult the product documentation.  
Review Troubleshooting on page 21 in this document.  
Review the electronic Help section within the software.  
2. Visit the HP Customer Care website at www.hp.com/support, or contact the store  
where you purchased this camera. The HP Customer Care website is available to  
all HP customers. The HP Customer Care website is the fastest source of up-to-date  
product information and expert assistance, including:  
Fast e-mail access to qualified online support specialists.  
Software and driver updates for your camera.  
Valuable product and troubleshooting information for technical issues.  
Proactive product updates, support alerts, and HP newsletters (available when  
you register your camera).  
3. HP support by phone. Support options and fees vary by product, country/region, and  
language. For a list of support conditions and phone numbers,  
4. Post-warranty period. After the limited warranty period, help is available online  
5. Extending or upgrading your warranty. If you would like to extend or upgrade your  
camera's warranty, please contact the store where you bought the camera or check  
the HP Care Pack offers at www.hp.com/support.  
6. If you already purchased an HP Care Pack Service, please check the support  
conditions on your contract.  
HP Photosmart E427 Digital Camera  
 
25  
         
Managing batteries  
A
Your camera uses two AA batteries, either Alkaline, Photo Lithium, or rechargeable Nickel Metal  
Hydride (NiMH). Alkaline batteries provide far less battery life than either Photo Lithium or NiMH  
batteries.  
Top points about batteries  
Fully charge NiMH batteries before using them for the first time.  
The first several times you recharge NiMH batteries, they may not provide the number of shots  
per charge that you expect. Their performance will improve after the batteries have been  
charged, then discharged completely four or five times. You can use the camera normally to  
discharge the batteries during this conditioning period.  
Always insert the batteries in the camera correctly (see Install the batteries on page 6). If the  
batteries are inserted improperly, the compartment door may close but the camera will not  
operate.  
If you do not intend to use your camera for more than two months, remove the batteries from  
the camera.  
The performance of all batteries will decrease as the temperature drops. To improve battery  
performance, keep the camera or batteries stored in a warm inside pocket when in a cold  
environment.  
Extending battery life  
To conserve battery power, the Image Display turns off after 30 seconds. Pressing any button wakes  
up the camera. After five minutes of inactivity, the camera turns off.  
To further extend battery life:  
Set Display Brightness to Low (see Display Brightness under Using the Setup Menu  
Set your camera to Auto Flash (see Auto Flash under Using the Capture Menu  
Safety precautions for using batteries  
Always use two identical batteries of the same chemistry, brand, and age.  
Do not place batteries in fire or heat them. Always store charged batteries in a cool location.  
Do not connect the positive and negative terminals of the battery to each other with any metal  
object.  
Do not carry or store batteries with metal objects. Do not drop batteries into a change-filled  
pocket.  
Do not pierce batteries or subject them to strong impacts or shocks.  
Do not solder directly onto batteries.  
Do not allow batteries to get wet.  
Do not disassemble or modify batteries.  
Immediately discontinue use of a battery if, while using, charging, or storing the battery, the  
battery emits an unusual smell, feels excessively hot (note that it is normal for the battery to  
feel warm), changes color or shape, or appears abnormal in any other way.  
In the event batteries leak and the fluid gets into one’s eye, do not rub the eye. Rinse well with  
water and immediately seek medical care. If left untreated, the battery fluid could cause  
damage to the eye.  
Caution Risk of explosion if battery is replaced by an incorrect type. Dispose of used  
batteries according to the instructions.  
26  
 
             
Power indicators  
When the batteries are low, one of the following icons appears in the Image Display. If no battery  
icon appears in Live View or Playback, the batteries have sufficient power to function normally.  
Icon  
Description  
Battery level is low. Camera will soon power down.  
Battery is depleted. Camera will power down.  
Blinking  
Note If the camera is without batteries for a prolonged period, the clock may be reset and  
you may be prompted to update it the next time you power on the camera.  
Number of shots per battery type  
The following table shows the minimum, maximum, and average number of shots that may be  
obtained using Alkaline, Photo Lithium, and rechargeable NiMH batteries.  
Number of Shots  
Battery Type  
Alkaline  
Minimum  
80  
Maximum  
160  
Average  
120  
CIPA  
110  
NiMH  
140  
230  
200  
200  
Photo Lithium  
300  
600  
375  
375  
For Minimum, Maximum, and Average numbers, four pictures are taken per session with at least a  
5 minute break between sessions. In addition:  
The minimum number of shots is obtained with extensive use of Live View (30 seconds per  
picture), Playback (15 seconds per picture), and Flash On.  
The maximum number of shots is obtained with minimal use of Live View (10 seconds per  
picture) and Playback (4 seconds per picture). Flash is used on 25% of the shots.  
The average number of shots is obtained with Live View used for 15 seconds per picture and  
Playback used for 8 seconds per picture. Flash is used on 50% of the shots.  
The CIPA number is obtained using the standards established by the Camera and Imaging  
Products Association.  
Battery performance  
The following table shows how Alkaline, Photo Lithium, and rechargeable NiMH batteries perform  
in different types of use scenarios:  
Type of Use  
Alkaline  
Poor  
Photo  
Lithium  
NiMH  
Good  
Fair  
Most economical if you take more than 30 pictures per  
month  
Fair  
Most economical if you take fewer than 30 pictures per  
month  
Fair  
Good  
HP Photosmart E427 Digital Camera  
 
27  
           
Appendix A  
(continued)  
Type of Use  
Alkaline  
Photo  
NiMH  
Lithium  
Heavy use of flash, frequent pictures  
Heavy use of video  
Poor  
Poor  
Poor  
Poor  
Poor  
Fair  
Good  
Good  
Good  
Good  
Good  
Good  
No  
Good  
Good  
Good  
Fair  
Heavy use of Live View  
Overall battery life  
Low temperature/winter use  
Infrequent use  
Fair  
Fair  
Want to recharge battery  
No  
Good  
Recharging NiMH batteries  
You can recharge optional NiMH batteries with an optional HP quick recharger. For information  
about recharging NiMH batteries, as well as safety precautions when recharging, see the user's  
manual that came with your HP quick recharger.  
28  
 
 
Specifications  
B
Resolution  
Still pictures:  
6.0MP (2848 by 2136) effective pixel count  
6.4MP (2934 by 2171) total pixel count  
Video clips (QVGA):  
320 by 240 total pixel count, 30 frames/sec  
Sensor  
Diagonal 7.26 mm (1/2.5-inch, 4:3 format) CCD  
Color depth  
30 bit (10 bits by 3 colors). 30 bit images are transformed into an  
optimized 24 bit image and stored in the JPEG format. This  
transformation results in no discernible change to color or detail in the  
stored image, and allows the image to be read by computers.  
Lens  
Fixed focal length, f/3.5  
None  
Viewfinder  
Zoom  
5x digital zoom  
Fixed focus  
Focus  
Macro—600mm to 1m  
Normal—1m to infinity  
Shutter speed  
Built-in flash  
1/1000 to 2 seconds  
Yes, 6-second typical recharge time  
Flash working range Maximum with ISO Speed set to Auto: 5 m (16.5 ft)  
Image Display  
5.08 cm (2.0 in) color LTPS TFT LCD with backlight, 153,600 pixels (640  
by 240) total pixel count  
Storage  
32MB internal flash memory, not all of which is available for storing  
images and video clips (see Memory capacity on page 30).  
32MB SDRAM  
Slot for memory card.  
This camera supports standard and high speed, HP-branded  
Secure Digital (SD) memory cards, 16MB to 1GB.  
The number of images or video clips that can be saved in memory  
depends on the Image Quality settings (see Memory capacity  
Compression format  
JPEG (EXIF) for still images  
EXIF2.2 for still images with embedded audio  
Motion JPEG for video clips  
Interfaces  
Standards  
USB Mini B connector, USB 2.0 full speed  
PTP and MSDC  
NTSC/PAL  
JPEG  
Motion JPEG  
DPOF 1.1  
HP Photosmart E427 Digital Camera  
 
29  
                     
Appendix B  
(continued)  
EXIF 2.2  
DCF 1.0  
DPS  
External body  
dimensions  
Measurements with camera off and lens retracted (width, depth, height):  
95.6 mm (W) by 24.2 mm (D) by 55.2 mm (H)  
3.76 in (W) by .95 in (D) by 2.17 in (H)  
Weight  
Power  
105 grams (3.7 ounces) without batteries  
Typical power usage: 2.5 Watts (with Image Display on). 5 Watts peak  
power usage.  
Power sources include two AA non-rechargeable Alkaline or Photo  
Lithium batteries or two AA rechargeable NiMH batteries.  
Temperature range  
Operational:  
0° to 50° C (32° to 122° F) at 15% to 85% relative humidity  
Storage:  
–30° to 65° C (–22° to 149° F) at 15% to 90% relative humidity  
Memory capacity  
Not all 32MB of internal memory is available for storing images, because some memory is used for  
internal camera operations. The actual file sizes and number of still images that can be stored in  
internal memory or on a memory card will vary depending on the content of each still image and the  
length of any associated audio clip.  
Image quality  
The following table lists the approximate number and average size of still images that can be stored  
in internal memory when the camera is set to different Image Quality settings (see Image  
6MP Best  
Normal (6MP)  
4MP  
8 images (1.2MB each)  
10 images (1.0MB each)  
18 images (600KB each)  
21 images (500KB each)  
95 images (120KB each)  
2MP  
VGA  
Note The values shown are for images without audio clips. Thirty seconds of audio adds  
470KB to the file size.  
30  
 
             
Index  
red-eye reduction 12, 14  
working range 29  
focal length 29  
card door  
Menu/OK button  
menus  
A
Action mode 12  
arrow buttons  
focus range settings  
Macro 11  
Capture 12  
Setup 20  
assistance 25  
audio clips 17  
Auto mode 12  
Normal 11  
microphone  
format memory card  
Move Images to Card 16  
B
G
N
batteries  
getting assistance 25  
conserving 26  
install  
Normal Focus 11  
number of  
performance 27  
shots per 27  
H
pictures remaining 10  
still images 30  
HP Photosmart Software 8, 9  
top points about use 26  
battery door  
I
O
blinking lights on camera  
Image Display  
on/off  
Image Quality 12, 30  
images  
C
P
camera  
Date & Time Imprint 13  
deleting 16  
Image Quality 12  
magnifying 17  
number remaining 10  
per battery 27  
parts of camera 5, 6  
pictures 10, 13  
Playback 15  
Portrait mode 12  
power  
dimensions 30  
parts 5, 6  
specifications 29  
turn on/off  
weight 30  
indicators 27  
Camera Sounds 20  
Capture Menu 12  
color depth 29  
selecting for printing 17  
transfer to computer 18  
White Balance 13  
light  
usage 30  
print images 19  
compression format 29  
computer, connect to 18  
install memory card  
install software  
problems and solutions 21  
Instant Review 11  
interfaces 29  
internal memory 10, 30  
ISO Speed 13, 14  
R
D
range, focus settings 11  
record  
audio clips 17  
video clips 10  
remaining pictures count 10  
resolution 29  
Date & Time 7, 20  
Date & Time Imprint 13  
Delete button  
deleting images 16  
digital zoom 11  
dimensions 30  
L
Landscape mode 12  
Language 7, 20  
reviewing images 15  
direct print 19  
LEDs  
Display Brightness 20  
lights on camera  
Live View/Playback button  
S
safety precautions for  
batteries 26  
selecting images for printing  
E
Exposure Compensation 13,  
M
Macro focus 11  
magnifying images 17  
memory  
Self-Timer light  
Self-Timer mode 12, 13  
set date and time  
F
F-number 29  
flash  
capacity 30  
HP Photosmart E427 Digital Camera  
31  
 
 
Setup Menu 20  
Shutter button  
shutter speed 29  
software install  
solving problems 21  
sounds of camera 20  
space remaining in memory  
specifications 29  
storage 29  
Sunset mode 12  
support process 25  
T
Thumbnails 16  
Time & Date 7, 20  
transfer images 18  
troubleshooting 21  
turn on/off power  
U
USB configuration 18, 20  
USB connector  
V
video clips 10  
viewing thumbnails 16  
W
weight 30  
White Balance 13, 14  
Z
zoom 11  
32  
 

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