Instruction booklet
DISHWASHER
Contents
EN
Installation, 2-5
Positioning and levelling
Technical data
English, 1
Electrical connection
Connecting the water supply
Description of the appliance, 6
Overall view
Control panel
Loading the racks, 7
Lower rack
Cutlery basket
Upper rack
Start-up and use, 8
Starting the dishwasher
Loading the detergent
Washing options
FDM 550
Wash cycles, 9
Wash cycle table
Rinse aid and refined salt, 10
Loading the rinse aid
Loading the refined salt
Care and maintenance, 11
Shutting off the water and electricity supplies
Cleaning the dishwasher
Preventing unpleasant odours
Cleaning the sprayer arms
Cleaning the water inlet filter
Cleaning the filters
Leaving the machine unused for extended periods
Precautions and advice, 12
General safety
Disposal
Saving energy and respecting the environment
Troubleshooting, 13
After Sales Service, 14
After Sales Service
Essential Contact Information
Parts and Accessories
Appliance Registration
Recycling and Disposal Information
Hotpoint Guarantee, 15
The dishwasher meets the requirements set out by
the regulations in force concerning safety and electrical
equipment.
Changing the Plug
EN
Cut off and dispose of the supplied plug if it does not
fit your socket.
Any technical checks should be conducted
exclusively by a trained and authorised technician:
Repairs carried out by unaithorised persons will
invalidate the guarantee, as well as posing a potential
hazard to the user.
To avoid a shock hazard DO NOT insert the
discarded plug into a socket anywhere else.
Wires in the mains lead are coloured accordance
with the following code:
The manufacturer declines all responsibility for
damage to persons or property resulting from failure to
observe the above precautions, from tampering with
even a single component or from the use of non-original
spare parts.
Green/Yellow -
Earth
Neutral
Live
Blue
-
-
Brown
If you change the plug, the colour of the wires in the
mains lead may not correspond with the terminal
markings in the plug, which if not coloured, could be:
Electrical Connection
Before inserting the plug into the electrical socket, make
sure that:
EARTH
NEUTRAL N
LIVE L
E or
the socket is earthed and complies with current
regulations;
the socket can withstand the maximum load of the
appliance, which is indicated on the data plate
located on the inside of the door (see Description of
the appliance);
Changing the Mains Lead
A lead can be ordered from Hotpoint Service
UK: 08709 066 066 or
the power supply voltage falls within the values
Republic of Ireland: 1850 302 220
indicated on the data plate on the inside of the door;
- If you have damaged the existing lead or require a
longer one a charge will be made. It is strongly advised
that this work is carried out by a qualified electrician.
- If the domestic wiring includes a residual current-
operated circuit breaker, ensure that it conforms to the
latest regulations.
the socket is compatible with the plug of the
appliance. If this is not the case, ask an authorised
technician to replace the plug (see After Sales
Service); do not use extension cables or multiple
sockets.
The dishwasher must not be connected to the
electricity supply while installation is being carried out.
- This appliance should only be connected to a 230/
240V AC source, via a properly installed earthed socket.
- Use the dishwasher solely in a domestic environment.
- DO NOT stand or place heavy objects on the door
when it is open, this could damage the door or cause the
appliance to tip forward.
Once the appliance has been installed, the power
supply cable and the electrical socket should be easily
accessible.
The cable should not be bent or compressed.
If the power supply cable is damaged, it must be
replaced by the manufacturer or its Technical
Assistance Service in order to prevent all potential
hazards. (See After Sales Service)
The Company shall not be held responsible for any
incidents that occur if these regulations are not
observed.
This appliance must be earthed
Fuses:your appliance comes fitted with a plug and a 13A
fuse. If you need to replace the fuse, only those rated at
13A and ASTA approved to BS1362 should be used. If
you lose the fuse cover, a replacement may be obtained
from your local authorised Service Centre or Electrical
company. Correct replacement is identified by colour
coding or the marking on base of plug.
DO NOT use the plug unless the fuse cover is fitted.
3
Connecting the water supplies
Sink Waste System
Connect the outlet hose (without bending it) to a drain
EN
Connection to the water and electricity supplies
should only be performed by a qualified technician.
duct with a minimum diameter of 32 mm.
The dishwasher should not stand on top of the water
hoses or the electricity supply cable.
Connecting the water inlet hose
The water inlet and outlet hoses and the electricity
supply cable may be positioned towards the right or the
left in order to achieve the best possible installation.
To a suitable cold water connection point: before
attaching the hose, run the water until it is perfectly
clear so that any impurities that may be present in the
water do not clog the appliance; after performing this
operation, screw the inlet hose tightly onto a tap with
a ¾ gas threaded connection.
The outlet hose must be at a height ranging from 40 to
80 cm (from 15 to 31) from the floor / surface where
the dishwasher rests (A).
before connecting the drain hose, remove any
internal restrictions; this will prevent a build up of
debris which could cause a blockage
To a suitable hot water connection point: your
dishwasher may be provided with hot water from the
mains supply (if you have a central heating system
with radiators) provided that it does not exceed a
temperature of 60°C.
remove any restrictions from the waste spigot and
ensure that the sealing bung is removed (B).
Screw the hose to the tap as described for
connection to a cold water supply.
It MUST NOT be connected to a surface water drain.
If the inlet hose is not long enough, contact a
Untie the end of the GREY drainage hose from the rear
of the appliance.
specialist store or an authorised technician (see After
Sales Service).
If fitting an under sink
waste disposal unit, cut
out the membrane, bung
or blanking plug.
The water pressure must be within the values
indicated in the Technical data table (see Installation).
The hose should not be bent or compressed.
The appliance must be connected to the water
supply network using new hoses.
Do not use old hoses.
Ensure the drain hose is securely attached, to
prevent it coming away while the machine is in use and
causing a flood.
Ensure that the new hose supplied is connected and the
old hose is disposed of safely.
DO NOT overtighten the hose connector, hand tight
is sufficient.
Fit hose to waste securely using a Jubilee type
clip.
Ensure the fill hose is not kinked.
Tap connections*: A range of adaptors are available
to suit your tap.
DO NOT connect the dishwasher to a single outlet
instantaneous water heater or an electric heater.
* Only available in selected models.
4
Anti-flooding protection*
EN
To ensure floods do not occur, the dishwasher:
- is provided with a special system which blocks the
water supply in the event of anomalies or leaks from
inside the appliance.
Some models are also equipped with the supplementary
safety device New Acqua Stop*, which guarantees anti-
flooding protection even in the event of a supply hose
rupture.
WARNING: HAZARDOUS VOLTAGE!
Under no circumstance should the water inlet hose be
cut as it contains live electrical parts.
The Company shall not be held responsible for any
incidents that occur if these regulations are not
observed.
* Only available in selected models.
5
Description of the appliance
Overall view
EN
1.
Upper rack
2.
Upper sprayer arm
Tip-up compartments
Rack height adjuster
Lower rack
3.
4.
5.
6.
Lower sprayer arm
Cutlery basket
7.
8.
Washing filter
9.
Salt dispenser
10.
11.
12.
Detergent and rinse aid dispensers
Data plate
Control panel***
Control panel
Low salt
indicator light
Washing
indicator light
ON/OFF/
RESET button
Drying
indicator light
Start/Pause
button and
indicator light
WASH CYCLE SELECT
knob
End indicator light
Low rinse aid
indicator light
***Only in completely built-in models.
* Only available in selected models.
The number and type of wash cycles and options may vary depending on the dishwasher model.
6
Loading the racks
Before loading the racks, remove all food residues from the
crockery and empty liquids from glasses and cups.
After loading the appliance, check that the sprayer arms
can rotate freely.
Adjusting the height of the upper rack
In order to make it easier to arrange the crockery, the upper
rack may be moved to a higher or lower level.
EN
The height of the upper rack should ideally be
adjusted WHEN THE RACK IS EMPTY.
Lower rack
The lower rack can hold pans, lids, plates, salad bowls, cutlery,
etc. as seen in the Loading examples.
Plates and large covers should be placed at the sides of the
rack, ensuring that they do not block the rotation of the upper
sprayer arm.
Never lift or lower the rack on one side only.
Open the left and right guide rail
stops and pull out the rack; position it
higher or lower as required, slide it
along the guide rails until the front
wheels are in place and close the
stops (see figure).
Some dishwasher
models are fitted
with tip-up
sections*, which
can be used in a
If the rack is fitted with Dual Space
handles*(see figure), pull out the
upper rack until it reaches its stop
point, grip the handles at the sides of
the rack and move it upwards or
downwards, then slowly let it fall back
into place.
vertical position when arranging plates or in a horizontal position
when arranging pans and salad bowls.
Cutlery basket
The type of cutlery basket may vary according to the
dishwasher model: it may be modular, non-modular or a sliding
version. The non-modular basket must only be positioned at
the front of the lower rack.
Loading examples for the upper rack
The modular basket
may be separated into
two parts, a solution
which is recommended
when performing a half
load wash (only in models offering this option), is available in a
sliding version (positioned at any point on the lower rack by
sliding it between the fixed or tip-up inserts.
- Both versions are fitted with a collapsible sliding system which
means the cutlery can be arranged in the best possible way.
Loading examples for the upper rack
Knives and other utensils with sharp edges must be placed
in the cutlery basket with the points facing downwards, or they
must be positioned horizontally in the tip-up compartments on
the upper rack.
Cutlery basket positioning examples
Items which should not be washed in the
dishwasher
Wooden items, objects with wooden or horn handles or
glued-on parts.
Items made from aluminium, copper, brass, pewter or tin.
Items made from plastic material which is not heat-
resistant.
Upper rack
Load this rack with delicate and lightweight crockery: glasses,
tea and coffee cups, saucers, small salad bowls, saucepans
and small saucepans which are not too soiled, using the
Loading examples as a guide.
Antique or hand-painted porcelain.
Antique silver. Silver which is not antique may, however,
be washed in the dishwasher using a delicate wash cycle,
provided that it does not come into contact with other
metals.
Mugs and cups, long sharp knives and serving utensils:
place these on the tip-up compartments**.
We recommend the use of crockery which is dishwasher
safe.
* Only available in selected models.
** The number and position may vary.
7
Start-up and use
Starting the dishwasher
Measuring out the detergent
EN
A good wash result also depends on the correct
amount of detergent being used; exceeding the
stated amount does not result in a more effective
wash and increases environmental pollution.
1. Turn the water tap on.
2. Press the ON/OFF button: all the indicator lights on
the control panel will light up for a few seconds.
3. Open the door and pour in a suitable amount of
detergent (see below).
Only use detergent which has been
4. Load the racks (see Loading the racks) and shut the
door.
specifically designed for dishwashers.
DO NOT USE washing up liquid.
5. Select the wash cycle by turning the WASH CYCLE
SELECT knob in a clockwise direction: align the notch
on the knob with the number or symbol representing the
desired wash cycle. The START/PAUSE indicator light
will flash.
Using excessive detergent may result in foam
residue remaining in the machine after the cycle
has ended.
6. Select the wash options* (see adjacent information).
7. Start the cycle by pressing the START button; the
indicator light will flash and remain lit in a fixed manner.
The indicator light corresponding to the wash phase will
switch on, signalling that the wash cycle has begun.
8. At the end of the wash cycle the END indicator light
will switch on (fixed light). Switch off the appliance by
pressing the ON/OFF button, shut off the water valve and
unplug the appliance from the electricity socket.
9. Wait for a few minutes before removing the crockery,
in order to avoid burns. Unload the racks, beginning with
the lower level.
The use of tablets is only recommended for
models which offer the MULTI-FUNCTIONAL
TABLETS option.
To achieve the best results from each washing
and drying cycle, powder detergent, rinse aid
liquid and salt should be used.
Compartment A: Washing detergent
Compartment B: Pre-wash detergent
1. Open cover C by pressing
button D.
2. Pour in the detergent after
- The machine will switch off automatically
during certain periods of inactivity, in order to
minimise electricity consumption.
consulting the Table of wash
cycles:
For powder detergent use
compartments A and B.
For detergent in tablet form:
Modifying a wash cycle in progress
when the cycle requires 1 tablet,
place it in compartment A and close the cover; when it
requires 2, place the second tablet at the bottom of the
appliance.
If a mistake was made during the wash cycle selection
process it is possible to change the cycle, provided that
it has only just begun: once the wash cycle has started,
switch off the machine by pressing and holding the ON/
OFF/Reset button. Switch it back on using the same
button and select the desired wash cycle and options.
3. Remove detergent residues from the edges of the
compartment and close the cover until it clicks.
Adding extra crockery
Press the Start/Pause button (the corresponding
indicator light will flash). Open the door, taking care to
avoid the escaping steam, and place the crockery inside
the appliance. Close the door and press the Start/Pause
button (fixed light): the cycle starts from the point at
which it was interrupted.
If the Start/Pause button is pressed so as to pause the
machine, the wash cycle or the Delayed Start function
(if selected) is interrupted.
At this stage it is not possible to change the wash cycle.
Accidental interruptions
If the door is opened during the wash cycle, or if there is
a power cut, the cycle stops. It starts again from the point
at which it was interrupted once the door has been shut
or once the electricity supply is restored.
*Only available in selected models.
8
Wash cycles
If the crockery is only lightly soiled or if it has been rinsed with water before being placed in the dishwasher,
reduce the amount of detergent used accordingly.
EN
The number and type of wash cycles and options may vary depending on the dishwasher model.
Detergent
(A) = compartment A
(B) = compartment B
Wash
cycles
which
include
drying
Wash cycle
duration
(tolerance
10%)
Wash cycle selection
instructions
Wash cycle
Options
Powder
Liquid
Tablets
Hrs. Min.
Heavily soiled dishes and
pans (not to be used for
delicate items).
30 g (A)
30 ml (A)
1 (A)
1 (A)
Yes
Yes
NO
NO
2:25’
1:50’
Intensive
Normal
Normally soiled pans and
dishes. Standard daily wash
cycle.
25 g (A)
5 g (B)
25 ml (A)
5 ml (B)
Pre-wash for dishes while
awaiting completion of the
load with the dishes from the
next meal.
No
No
No
No
NO
NO
0:08’
2:55’
Prewash
Environmentally-friendly
wash cycle with low energy
consumption levels, suitable
for pans and dishes.
25 g (A)
5 g (B)
25 ml (A)
5 ml (B)
1 (A)
Yes
Eco*
Economic and fast wash to
be used for lightly soiled
dishes. (Run cycle
immediately after use) (2
plates + 2 glasses + 4 pieces
of cutlery + 1 saucepan + 1
small frying pan).
25 g (A)
25 ml (A)
1 (A)
No
NO
0:35’
Fast
Notes:
To make it easier to measure out the detergent, it is worth remembering that:
1 tablespoon = 15 gr. of powder = approximately 15 ml of liquid - 1 teaspoon = 5 gr. of powder = approximately 5 ml of liquid
Optimum performance levels when using the "Fast" cycle can be achieved by observing the maximum amounts of crockery
specified.
* The Eco wash cycle adheres to the regulation EN-50242. Although it has a longer duration than other wash cycles it uses less
energy and is les harmful to the environment.
Note for Test Laboratories: for information relating to comparative EN testing conditions, please send an email to the
following address: [email protected]
9
Rinse aid and refined salt
lights will flash. It is now possible to select the water hardness
Only use products which have been
specifically designed for dishwashers.
Do not use table salt or industrial salt, or
washing up liquid.
EN
level. There is a water hardness level for every wash cycle:
E.g.: wash cycle 1, water hardness level 1
wash cycle 2, water hardness level 2, etc. etc., up to a maximum
of five levels.
Follow the instructions given on the packaging.
(The default water softener setting is level 3).
- To exit the function, wait approximately few seconds or press
another option*button, or switch off the machine using the ON/
OFF button.
If using a multi-functional product it is not necessary to
add rinse aid; however, we recommend that you add salt,
especially if you live in an area where the water is hard or
very hard. Follow the instructions given on the packaging.
Even if using multi-functional tablets, the salt dispenser should
still be filled.
If you do not add salt or rinse aid, the LOW
SALT* and LOW RINSE AID* indicator lights
remain lit.
Water Hardness Table
°dH
0
°fH
mmol/l
level
6
0
10
0
1
1
2
3
4
6
11 11
20 1.1
30 2.1
60 3.1
90 6.1
2
3
6
9
Measuring out the rinse aid
Rinse aid makes it easier for the crockery to dry, as water
runs off surfaces more readily and therefore does not leave
streaks or marks.
12 17 21
17 34 31
34 50 61
5*
For values between 0°f and 10°f, we do not
The rinse aid dispenser should be filled:
When the LOW RINSE AID*indicator light on the control
panel is illuminated;
recommend the use of salt.
* this setting may cause a slight increase in the
duration of the cycle.
1. Open the dispenser by
(°dH = hardness measured in German degrees - °f =
hardness measured in French degrees - mmol/l = millimoles
per litre)
turning the lid (G) in an
H
anticlockwise direction.
2. Pour in the rinse aid, making
sure it does not overflow from
the dispenser. If this happens,
Measuring out the refined salt
In order to achieve the best possible results using a wash
cycle, make sure that the dispenser is never empty. Refined
salt removes limescale from the water, thus avoiding the
formation of deposits on crockery.
F
clean the spill immediately with a
dry cloth.
G
3. Screw the lid back on.
NEVER pour the rinse aid
The salt dispenser is located in the lower part of the
dishwasher (see Description) and should be filled:
When the green float*cannot be seen by simply looking at
the cap of the salt dispenser.
directly into the appliance tub.
Adjusting the amount of rinse aid
If you are not completely satisfied with the drying results, you
may adjust the quantity of rinse aid used. Use a screwdriver
to turn the dosage adjuster (F) to one of the 6 pre-set
positions (the default position is set to 4):
When the LOW SALT*indicator light on the control panel is
illuminated;
1. Remove the lower rack and unscrew the
container cap (anticlockwise).
If there are streaks on the crockery, set the adjustment
device to a lower number (1-3).
2. The first time you do this: fill the water
tank right up to its edge.
If drops of water remain on the crockery or if there are
limescale marks present after the cycle has finished, set the
adjuster to a higher number (4-6).
3. Position the funnel*(see figure) and fill
the salt container right up to its edge (this should hold
approximately 1 kg); it is not unusual for a little water to leak
out.
Setting the water hardness
4. Remove the funnel*and wipe any salt residue away from
the opening; rinse the cap under running water and then
screw it on, the head facing downwards so as to let the water
flow out of the four cracks which are arranged in a star shape
on the lower part of the cap. (Salt cap with green float*)
It is advisable to perform this procedure every time you
add salt to the container.
Every dishwasher is equipped with a water softener which, by
using refined salt designed especially for this type of
appliance, supplies water without limescale which is then used
to wash the crockery.
This dishwasher offers a setting which helps to reduce
pollution and optimises washing performance in accordance
with the water hardness level in your area. This information can
be obtained from the organisation which supplies your
household with water.
Make sure the cap is screwed on tightly, so that no detergent
can get into the container during the wash cycle (this could
damage the water softener beyond repair).
- Switch the machine off using the ON/OFF button and open
the door.
When necessary, measure out the salt before a wash
cycle so that any saline solution which has leaked out of the
salt dispenser is removed.
- Set the SELECT WASH CYCLE knob first to wash cycle 5, then
to wash cycle 1, then to wash cycle 5 again.
- Press the ON/OFF button; the wash cycle phase indicator
* Only available in selected models.
10
Care and maintenance
Clean the water inlet filter at the tap outlet regularly.
- Turn off the water tap.
Shutting off the water and electricity
supplies
EN
- Unscrew the end of the water inlet hose, remove the
filter and clean it carefully under running water.
- Replace the filter and screw the water hose back into
position.
Turn off the water tap after every wash cycle to avoid
leaks.
Always unplug the appliance when cleaning it and
when performing maintenance work.
Cleaning the filters
Cleaning the dishwasher
The filter assembly consists of three filters which remove
food residues from the washing water and then
recirculate the water. They should be cleaned if you wish
to achieve the best results in every wash.
The external surfaces of the machine and the control
panel may be cleaned using a non-abrasive cloth
which has been dampened with water. Do not use
solvents or abrasive products.
Clean the filters regularly.
Any marks on the inside of the appliance may be
removed using a cloth dampened with water and a
little vinegar.
The dishwasher should not be used without filters, or
if the filter is loose.
After several washes, check the filter assembly and if
necessary clean it thoroughly under running water,
using a non-metallic brush and following the instructions
below:
Preventing unpleasant odours
Always keep the door of the appliance ajar in order
to avoid moisture from forming and being trapped
inside the machine.
1. Turn the cylindrical filter C in an anti-clockwise
direction and pull it out (fig. 1).
Clean the seals around the door and detergent
dispensers regularly using a damp sponge. This will
avoid food becoming trapped in the seals, which is
the main cause behind the formation of unpleasant
odours.
2. Remove the cup filter B by exerting a slight pressure
on the side flaps (fig. 2).
3. Slide out the stainless steel plate filter A (fig. 3).
4. Inspect the trap and remove any food residue. NEVER
REMOVE the wash cycle pump (black detail) (fig. 4).
Cleaning the sprayer arms
Food residue may become encrusted onto the sprayer
arms and block the holes used to spray the water. It is
therefore recommended that the arms are checked from
time to time and cleaned with a small non-metallic
brush.
The two sprayer arms may both be removed.
1
2
To remove the upper sprayer
arm, rotate the locking ring in
an anti-clockwise direction.
The upper sprayer arm should
be replaced with the holes
facing upwards.
The lower sprayer arm can be
removed by pressing on the
side tabs and pulling it
upwards.
3
4
After cleaning the filters, replace the filter assembly and
fix it in position correctly; this is essential for maintaining
the efficient operation of the dishwasher.
Leaving the machine unused for
extended periods
Disconnect the appliance from the electricity supply
Cleaning the water inlet filter*
and shut off the water tap.
If the water hoses are new or have not been used for an
extended period of time, let the water run to make sure it
is clear and free of impurities before performing the
necessary connections. If this precaution is not taken,
the water inlet could become blocked and damage the
dishwasher.
Leave the door of the appliance ajar.
When you return, run a wash cycle when the
dishwasher is empty.
* Only available in selected models.
11
Precautions and advice
The appliance was designed and manufactured in
compliance with current international safety standards. The
following information has been provided for safety reasons
and should therefore be read carefully.
Saving energy and respecting the
environment
EN
Saving water and energy
Only start a wash cycle when the dishwasher is full. While
waiting for the dishwasher to be filled, prevent unpleasant
odours with the Soak cycle (see Wash Cycles).
Select a wash cycle that is suited to the type of crockery
and to the soil level of the crockery using the Wash cycle
table:
General safety
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
- for dishes with a normal soil level, use the Eco wash
cycle, which guarantees low energy and water
consumption levels.
Children should be supervised to ensure that they do not
play with the appliance.
- if the load is smaller than usual activate the Half load*
option (see Start-up and use).
The appliance was designed for domestic use inside the
home and is not intended for commercial or industrial use.
The appliance must be used by adults only, to wash
domestic crockery according to the instructions in this
manual.
If your electricity supply contract gives details of electricity
saving time bands, run wash cycles during the periods
when a lower tariff is applied. The Delayed start*button
(see Start-up and use) helps you organise the wash
cycles accordingly.
The appliance must not be installed outdoors, even in
covered areas. It is extremely dangerous to leave the
machine exposed to rain and storms.
Do not touch the appliance when barefoot.
When unplugging the appliance always pull the plug from
the mains socket, do not pull on the cable.
Phosphate-free and chlorine-free detergents
containing enzymes
We strongly recommend that you use detergents that do
not contain phosphates or chlorine, as these products are
harmful to the environment.
The water supply tap must be shut off and the plug should
be removed from the electrical socket before cleaning the
appliance or carrying out any maintenance work.
If the appliance breaks down, do not under any
circumstances touch the internal parts in an attempt to
carry out the repair work yourself.
Enzymes provide a particularly effective action at
temperatures around 50°C, and as a result detergents
containing enzymes can be used in conjunction with low-
temperature wash cycles in order to achieve the same
results as a normal 65°C wash cycle.
Never touch the heating element.
Do not lean or sit on the open door of the appliance: this
may cause the appliance to overturn.
To avoid wasting detergent, use the product in
appropriate quantities based on the manufacturers
recommendations, the hardness of the water and the soil
level and quantity of the crockery. Even if they are
biodegradable, detergents contain substances that may
alter the balance of nature.
The door should not be left open as it may create a
dangerous obstacle.
The packaging material should not be used as a toy: it can
become a choking or suffocation hazard.
If your family includes children:
DO NOT allow children to play with the appliance or tamper
with its controls.
Recycling & Disposal Information
Keep detergents and rinse aids away from children.
Keep children away from the open door of a dishwasher,
there could still be some detergent left inside.
As part of Hotpoint's continued commitment to helping the
environment, Hotpoint reserves the right to use quality
recycled components to keep down customer costs and
minimise material wastage.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE), requires that old household
electrical appliances must not be disposed of in the normal
unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact
on human health and the environment. The crossed out
"wheeled bin" symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be
separately collected.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug
and cut mains cable off flush with the appliance. Dispose of
these parts separately to ensure that the appliance can no
longer be plugged into a mains socket and the door cannot be
locked shut.
Consumers should contact their local authority or retailer for
information concerning the correct disposal of their old
appliance.
* Only available in selected models.
12
Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance
(see After Sales Service).
EN
Problem:
Possible causes / Solutions:
The dishwasher does not start • Switch off the appliance by pressing the ON/OFF button, switch it back on after
or cannot be controlled
approximately one minute and reset the program.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
The door won’t close
• The lock was released. Strongly push the door until a “clacking” noise is heard.
No water drains out from the
dishwasher.
• The dishwasher cycle has not yet finished.
• The water inlet hose is bent (see Installation).
• The drain duct is blocked.
• The filter is clogged up with food residues.
The dishwasher makes
excessive noise.
• The dishes are rattling against each other or against the sprayer arms.
• An excessive amount of foam has been produced: the detergent has not been
measured out correctly or it is not suitable for use in dishwashers (see Start-up
and use).
The dishes and glasses are
covered in a white film or
limescale deposits.
• The level of the refined salt is low or the dosage setting is not suited to the
hardness of the water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
The dishes and glasses are
• The rinse aid dosage is too high.
streaked or have a bluish tinge.
The crockery has not been
dried properly.
• A wash cycle without a drying program has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).
• The rinse aid dispenser setting is not suitable.
• The crockery is made from non-stick material or plastic.
The dishes are not clean.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles).
• An excessive amount of foam has been produced: the detergent has not been
measured out correctly or it is not suitable for use in dishwashers (see Start-up
and use).
• The lid on the rinse aid compartment has not been shut correctly.
• The filter is dirty or blocked (see Care and maintenance).
• The refined salt level is low (see Rinse aid and salt).
The dishwasher does not take
any water in/Tap shut-off alarm
•
•
•
•
There is no water in the mains supply.
The water inlet hose is bent (see Installation).
Turn on the tap and the appliance will start after a few minutes.
The appliance is locked because no action was taken when the indicator lights
were flashing. Switch off the machine using the ON/OFF button, turn on the tap
and switch the machine back on after 20 seconds by pressing the same button.
Re-programme the machine and restart the wash cycle.
(the Drying and End indicator
lights flashes).
Water inlet hose alarm/Water
inlet filter blocked.
(the Washing, Drying and End
indicator lights flashes).
• Switch off the appliance by pressing the ON/OFF button. Shut off the water tap to
eliminate the risk of flooding and remove the plug from the electrical socket. Make
sure the water inlet filter has not become blocked by various impurities. (see “Care
and maintenance” chapter).
* Only available in selected models.
13
After Sales Service
Appliance Registration
After Sales Service
EN
We want to give you additional benefits of Hotpoint
ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
No one is better placed to care for your Hotpoint
appliance during the course of its working life
than us - the manufacturer.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Essential Contact Information
Hotpoint Service
We are the largest service team in the country
offering you access to 400 skilled telephone
advisors and 1000 fully qualified engineers on call to
ensure you receive fast, reliable, local service.
Indesit Company UK Ltd. Morley Way,
Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial
Estate,Dublin 17
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Recycling and Disposal Information
Please note: Our advisors will require the
following information:
As part of Hotpoint's continued commitment to
helping the environment, Hotpoint reserves the right
to use quality recycled components to keep down
customer costs and minimise material wastage.
Model number:
Please dispose of packaging and old appliances
carefully.
To minimise risk of injury to children, remove the
door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to
ensure that the appliance can no longer be plugged
into a mains socket and the door cannot be locked
shut.
Serial number:
Parts and Accessories
We supply a full range of genuine replacement
parts as well as accessory products that protect
and hygienically clean your appliance to keep it
looking good and functioning efficiently throughout
its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
14
Guarantee
Guarantee
EN
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs for
twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because
of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to
you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our operating and
maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result of improper
installation.
Replacement of any consumable item or accessory. These included but not limited to: plugs, cables,
batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-
DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will be a
charge for our engineers time. To activate the extra parts warranty on your appliance, simply call our
registration line on 08448 24 24 24 (Republic of Ireland 01 230 0800)
Extended Guarantees
We offer a selection of protection plans that enable you to fully cover yourself against the expense of
repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08448 226 226
(Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where necessary, to
arrange for an engineer to call.
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03/2011 - Xerox Fabriano
EN
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