Instructions for use
WASHING MACHINE
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
GB
English,1
Technical data
Description of the washing machine
and starting a wash cycle, 6-7
Control panel
Indicator lights
Starting a wash cycle
Wash cycles, 8
Table of wash cycles
Personalisation, 9
Setting the temperature
Setting the spin speed
Functions
WMYL 6351
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
Garments requiring special care
Load balancing system
Precautions and tips, 11
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13-14
Assistance, 15-16
1
Connecting the drain hose
• the supply voltage is included within the values indica-
ted on the Technical Data Plate fixed on the machine.
GB
Connect the drain hose,
without bending it, to a
draining duct or a wall drain
situated between 65 and
100 cm from the floor;
• the socket is compatible with the washing machine’s
plug. If this is not the case, replace the socket or the
plug.
65 - 100 cm
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate use.
Before using the appliance please read the instructions
below.
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.
The drain hose may be
connected to an under-
sink trap. Before connec-
ting the drain hose from
the machine ensure that
any blanks or removable
ends have been taken off
the spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Replacements can be obtained directly from your nearest
Service Depot.
If it is placed over the edge
of a basin or sink be sure
the free end of the hose
should not be underwater.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through parti-
tions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere rewireable plug
bearing the BSI mark of approval.
or:
! We advise against the use of hose extensions; in case of
absolute need, the extension must have the same diameter
as the original hose and must not exceed 150 cm in length.
Ensure that if the drain hose is pushed into a standpipe, that
the end does not go down more than 15cms (6 inches). If
the hose is pushed down too far, this may cause the machi-
ne to self -syphon ie. continuously empty as it is filling.
the mains cable is wired directly into a 13 amp cable out-
let, controlled by a switch, (in compliance with BS 5733)
which is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally inserted
into a socket.
Electric connection
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Before plugging the appliance into the mains socket, make
sure that:
Green & Yellow
Blue
Brown
Earth
Neutral
Live
• the socket is earthed and in compliance with the appli-
cable law;
• the socket is able to sustain the appliance’s maximum
power load indicated on the Technical Data Plate fixed
on the machine;
3
As the colours of the wires in the lead may not correspond
with the coloured markings identifying the terminals in your
plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
The first wash cycle
GB
Once the appliance has been installed, and before you use
it for the first time, run a wash cycle with detergent and no
laundry, setting the 60°C programme.
Connect Brown wire to terminal marked L or coloured
Red.
Connect Blue wire to terminal marked N or coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the distri-
bution board.
If you are in any doubt regarding the electrical supply to
your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
BLUE
BROWN
NEUTRAL (N)
LIVE (L)
GREEN & YELLOW
EARTH (E)
GREEN &
YELLOW
13 ampere fuse
BROWN
BLUE
CROSS-BAR
CORD GRIP
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described on the previous page.
! The washing machine should not be installed in an ou-
tdoor environment, not even where the area is sheltered,
because it may be very dangerous to leave it exposed to
damp, rain and thunderstorms.
! When the washing machine is installed, the mains socket
must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or dange-
rously compressed.
! The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when these
norms are not respected.
4
GB
Technical data
Model
WMYL 6351
width 59.5 cm
height 85 cm
depth 54 cm
Dimensions
Capacity
from 1 to 6 kg
Electrical
please refer to the technical data plate
fixed to the machine
connections
maximum pressure 1 MPa (10 bar)
Water connections minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
Spin speed
up to 1350 rotations per minute
Test wash cycles
in accordance
with directives
1061/2010 and
1015/201
Programme
Programme
; Cotton Standard 60°.
; Cotton Standard 40°
.
This appliance conforms to the following
EC Directives:
- 2004/108/EC (Electromagnetic Compa-
tibility)
- 2006/95/EC (Low Voltage)
- 2002/96/EC
5
Description of the washing
machine and starting a wash cycle
Control panel
WASH CYCLE
PROGRESS indicator lights
GB
SPIN SPEED
knob
DOOR
ON/OFF button
LOCKED
TEMPERATURE
indicator light
knob
START/PAUSE
button with indicator
light
FUNCTION
buttons with
indicator lights
Detergent dispenser drawer
WASH CYCLE
knob
Detergent dispenser drawer: used to dispense
detergents and washing additives (see “Detergents and
laundry”).
START/PAUSE button with indicator light: starts or tem-
porarily interrupts the wash cycles.
N.B. To pause the wash cycle in progress, press this
button; the corresponding indicator light will flash orange,
while the indicator light for the current wash cycle phase
will remain lit in a fixed manner. If the DOOR LOCKED
indicator light is switched off, the door may be opened.
To start the wash cycle from the point at which it was
interrupted, press this button again.
ON/OFF button: switches the washing machine on and off.
WASH CYCLE knob: programmes the wash cycles. Du-
ring the wash cycle, the knob does not move.
FUNCTION buttons with indicator light: used to select the
available functions. The indicator light corresponding to the
selected function will remain lit.
Standby mode
This washing machine, in compliance with new energy sa-
ving regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.
TEMPERATURE knob: sets the temperature or the cold
wash cycle (see “Personalisation”).
SPIN SPEED knob: sets the spin speed or exclude the
spin cycle completely (see “Personalisation”).
Consumption in off-mode: 1 W
Consumption in Left-on: 1 W
WASH CYCLE PROGRESS indicator lights: used to
monitor the progress of the wash cycle.
The illuminated indicator light shows which phase is in
progress.
DOOR LOCKED indicator light: indicates whether the
door may be opened or not (see next page).
6
Door locked indicator light
Indicator lights
GB
If this indicator light is on, the appliance door is locked to
prevent it from being opened accidentally; to avoid any
damage, wait for the indicator light to switch off before you
open the appliance door.
The indicator lights provide important information.
This is what they can tell you:
Wash cycle phase indicator lights
! If the START/PAUSE indicator light (orange) flashes
rapidly at the same time as the function indicator light, this
indicates a problem has occurred (see “Troubleshooting”).
Once the desired wash cycle has been selected and has
begun, the indicator lights switch on one by one to indicate
which phase of the cycle is currently in progress.
Wash
Rinse
Spin
Pump out
End of wash cycle
END
Function buttons and corresponding indicator lights
When a function is selected, the corresponding indicator
light will illuminate.
If the selected function is not compatible with the pro-
grammed wash cycle, the corresponding indicator light will
flash and a sound alert (3 beeps); the function will not be
activated.
If a function which is incompatible with another function
selected previously, only the most recent selection will
remain active.
Starting a wash cycle
1. Turn the washing machine on by pressing the ON/OFF button. All the indicator lights will turn on for a few seconds, then only
the indicator lights relative to the selected programme settings will remain lit and the START/PAUSE indicator light will flash.
2. Load the laundry and close the door.
3. Set the WASH CYCLE knob to the desired programme.
4. Set the washing temperature (see “Personalisation”).
5. Set the spin speed (see “Personalisation”).
6. Measure out the detergent and washing additives (see “Detergents and laundry”).
7. Select the desired functions.
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit in a fixed
manner, in green.
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.
9. At the end of the wash cycle the
indicator light will switch on. The DOOR LOCKED indicator light will switch off, indi-
cating that the door may be opened. Take out your laundry and leave the appliance door ajar to make sure the drum dries
completely. Switch the washing machine off by pressing the ON/OFF button.
7
Wash cycles
Table of wash cycles
GB
Detergents
Max.
temp.
(°C)
Max.
speed
(rpm)
Description of the wash cycle
CLEAN Plus
Anti Stain
Whites
1
2
40°
60°
1350
1350
4
4
-
-
-
-
-
-
180’
180’
60°
(Max. 90°)
Cotton Standard 60° (1): heavily soiled whites and resistant colours.
Cotton Standard 40° (2): lightly soiled resistant and delicate colours.
1350
6
53
1.03
49 190’
40°
20°
60°
40°
1350
1350
800
6
6
53
-
0.86
-
69 180’
5
6
6
Cotton Standard 20°: lightly soiled resistant and delicate colours.
Synthetics: heavily soiled resistant colours.
Synthetics (3): lightly soiled resistant colours.
SPECIALS
-
170’
2.5 44
2.5 44
0.93
0.57
47 110’
800
46
95’
Anti Allergy
7
8
9
60°
40°
60°
1350
1000
1350
-
-
-
-
-
-
-
-
-
195’
145’
95’
4
4
6
Baby
Bed&Bath: washes bathroom laundry and bedlinen.
Fastwash 60’: to refresh normal soiled garments quickly (not suitable
for wool, silk and clothes which require washing by hand).
10
11
60°
30°
1350
800
53
71
0.81
0.15
40
35
60’
30’
3.5
3
Fastwash 30’: to refresh lightly soiled garments quickly (not suitable
for wool, silk and clothes which require washing by hand).
EXTRAS
12 Shirts
40°
40°
30°
600
800
0
-
-
-
-
-
-
-
-
-
2
1.5
1
70’
70’
13 Wool: for wool, cashmere, etc.
14 Delicates
80’
Partials cycles
Rinse
-
-
1350
1350
-
-
-
-
-
-
-
-
36’
16’
6
6
Spin+Pump out
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary accor-
ding to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
1) Test wash cycle in compliance with directive 1061/2010: set wash cycle
with a temperature of 60°C.
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for
garments which can be washed at 60°C. The actual washing temperature may differ from the indicated value.
2) Test wash cycle in compliance with directive 1061/2010: set wash cycle
with a temperature of 40°C.
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for
garments which can be washed at 40°C. The actual washing temperature may differ from the indicated value.
For all Test Institutes:
2) Long wash cycle for cottons: set wash cycle
with a temperature of 40°C.
3) Long wash cycle for synthetics: set wash cycle 6 with a temperature of 40°C.
8
Personalisation
Setting the temperature
GB
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles).
The temperature may be lowered, or even set to a cold wash ( ).
The washing machine will automatically prevent you from selecting a temperature which is higher than the maximum value
set for each wash cycle.
! Exception: if the
programme is selected, the temperature can be increased up to a value of 90°C.
Setting the spin speed
Turn the SPIN SPEED knob to set the spin speed for the selected wash cycle.
The maximum spin speeds available for each wash cycle are as follows:
Wash cycles
Cottons
Synthetics
Wool
Maximum spin speed
1350 rpm
800 rpm
800 rpm
Silk
drain only
The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol
.
The washing machine will automatically prevent you from selecting a spin speed which is higher than the maximum speed
set for each wash cycle.
Functions
The various wash functions available with this washing machine will help to achieve the desired results, every time.
To activate the functions:
1. Press the button corresponding to the desired function;
2. the function is enabled when the corresponding indicator light is illuminated.
Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in conjunction with the
selected wash cycle.
Super Wash
This option offers a high-performance wash due to the greater quantity of water used in the initial phase of the cycle, and due
to the increased wash cycle duration, is particularly useful for the removal of stubborn stains.
! This function may not be used in conjunction with wash cycles 2, 7, 10, 11, 13, 14,
.
Extra Rinse
By selecting this function, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly
useful for sensitive skin.
! This function may not be used in conjunction with wash cycles 7, 11, 14,
.
Easy Iron
By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At the end
of the cycle the washing machine will perform slow rotations of the drum; the EASY IRON and START/PAUSE indicator lights
will flash (orange) and the
the EASY IRON button.
phase will remain lit in a fixed manner. To end the cycle, press the START/PAUSE button or
! This function may not be used in conjunction with wash cycles 1, 2, 7, 11, 13,
,
.
Time Saver
If you select this option, the wash cycle duration will be reduced by up to 50%, depending on the selected cycle, thereby gua-
ranteeing simultaneous water and energy saving. Use this cycle for lightly soiled garments.
! This function may not be used in conjunction with wash cycles 1, 2, 7, 8, 10, 12, 13, 14,
,
.
9
Detergents and laundry
Whites: use this cycle 2 to wash white clothes. The pro-
Detergent dispenser drawer
GB
gramme is designed to maintain the brightness of white
clothes over time. Use powder detergent for best results.
Cotton Standard 20°: use this cycle 5 for heavily soiled
cotton loads. The effective performance levels achieved at
cold temperatures, which are comparable to washing at
40°, are guaranteed by a mechanical action which opera-
tes at varying speed, with repeated and frequent peaks.
Anti Allergy: use programme 7 to remove major allergens
such as pollen, mites, cat’s and dog’s hair.
Baby: use the special wash cycle 8 to remove the remove
the soiling typically caused by babies, while removing all
traces of detergent from nappies in order to prevent the
delicate skin of babies from suffering allergic reactions. The
cycle has been designed to reduce the amount of bacteria
by using a greater quantity of water and optimising the ef-
fect of special disinfecting additives added to the detergent.
Bed&Bath: use programme 9 to wash bed linen and to-
wels in one single cycle: it optimises softener performance
and helps you save time and energy. We recommend the
use of powder detergent.
Successful washing results also depend on the correct
dose of detergent: adding too much detergent will not
necessarily result in a more efficient wash, and may in fact
cause build up on the inside of your appliance and contri-
bute to environmental pollution.
! Use powder detergent for white cotton garments, for pre-
washing, and for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.
! Do not use hand washing detergents; they create too
much foam.
Open the detergent dispenser
A
B
drawer and pour in the deter-
gent or washing additive, as
follows.
*
1
2
!Do not pour detergent into the
middle compartment (*). Deter-
gent should only be poured into
the compartment 1.
Shirts: use the special 12 wash cycle to wash shirts in
different fabrics and colours to guarantee they receive the
best possible care.
compartment 1: Detergent for the wash cycle
(powder or liquid)
If liquid detergent is used, it is recommended that the
removable plastic partition A (supplied) be used for proper
dosage.
If powder detergent is used, place the partition into slot B.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Wool: the wool wash cycle on this Hotpoint machine has
been tested and approved by The Woolmark Company
for washing wool garments labelled as hand washable
provided that the garments are washed according to the
instructions on the garment label and those issued by the
manufacturer of this washing machine. Hotpoint is the first
washing machine brand to be approved by The Woolmark
Company for Apparel Care- Platinum for its washing per-
formance and consumption of energy and water. (M1126)
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Delicates: use programme 14 to wash very delicate
garments having strasses or sequins.
We recommend turning the garments inside out before
washing and placing small items into the special bag for
washing delicates.
Use liquid detergent on delicate garments for best results.
To wash silk garments and curtains select cycle 14 and
then function “Easy Iron” (in this case it will also be possible
to enable the “Extra Rinse” option); the machine will end
the cycle while the laundry is soaking, the “Easy Iron” and
START/PAUSE indicator lights will flash (orange) and the
RINSE phase will remain lit in a fixed manner. To drain
the water so that the laundry may be removed, press the
START/PAUSE button or the “Easy Iron” button.
Durable fabrics: max. 6 kg
Synthetic fabrics: max. 2.5 kg
Wool: max. 1,5 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1,200 g
1 towel 150-250 g
Load balancing system
Garments requiring special care
Before every spin cycle, to avoid excessive vibrations
before every spin and to distribute the load in a uniform
manner, the drum rotates continuously at a speed which
is slightly greater than the washing rotation speed. If,
after several attempts, the load is not balanced correctly,
the machine spins at a reduced spin speed. If the load is
excessively unbalanced, the washing machine performs
the distribution process instead of spinning. To encourage
improved load distribution and balance, we recommend
small and large garments are mixed in the load.
Anti Stain: the programme 1 is suitable to heavily-soiled
garments with resistant colours. It ensures a washing
class that is higher than the standard class (A class). When
running the programme, do not mix garments of different
colours. We recommend the use of powder detergent.
Pre-treatment with special additives is recommended if
there are obstinate stains.
10
Precautions and tips
Consumers should contact their local authority or retailer
for information concerning the correct disposal of their
old appliance.
! This washing machine was designed and constructed in
accordance with international safety regulations. The fol-
lowing information is provided for safety reasons and must
therefore be read carefully.
GB
Opening the porthole door manually
General safety
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
• This appliance is not intended for use by persons (inclu-
ding children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concer-
ning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that
they do not play with the appliance.
1. remove the plug from the
electrical socket.
2. make sure the water level
inside the machine is lower
• This appliance was designed for domestic use only.
than the door opening; if it
is not, remove excess water
using the drain hose, collec-
ting it in a bucket as indicated
in the figure.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
3. using a screwdriver, remo-
ve the cover panel on the lo-
wer front part of the washing
machine (see figure).
• Do not touch the drained water as it may reach extreme-
ly high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent accidental
opening.
• If the appliance breaks down, do not under any circum-
stances access the internal mechanisms in an attempt to
repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of
two or three people and handle it with the utmost care.
Never try to do this alone, because the appliance is very
heavy.
• Before loading laundry into the washing machine, make
sure the drum is empty.
Disposal
4. pull outwards using the tab as indicated in the figure,
until the plastic tie-rod is freed from its stop position; pull
downwards and open the door at the same time.
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old applian-
ces must be collected separately in order to optimise
the recovery and recycling of the materials they contain
and reduce the impact on human health and the envi-
ronment. The crossed out “wheeled bin” symbol on the
product reminds you of your obligation, that when you
dispose of the appliance it must be separately collected.
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
11
Care and maintenance
2. unscrew the lid by rota-
ting it anti-clockwise (see
figure): a little water may
trickle out. This is perfectly
normal;
Cutting off the water and electricity
supplies
GB
• Turn off the water tap after every wash cycle. This will limit
wear on the hydraulic system inside the washing machine
and help to prevent leaks.
• Unplug the washing machine when cleaning it and du-
ring all maintenance work.
Cleaning the washing machine
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser drawer
Checking the water inlet hose
Remove the dispenser by
raising it and pulling it out
(see figure).
Wash it under running wa-
ter; this operation should be
repeated frequently.
1
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
! Never use second-hand hoses.
2
Caring for the door and drum of your
appliance
• Always leave the porthole door ajar in order to prevent
unpleasant odours from forming.
Cleaning the pump
The washing machine is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes, small
items (such as coins or buttons) may fall into the pre-chamber
which protects the pump, situated in its bottom part.
! Make sure the wash cycle has finished and unplug the
appliance.
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washing machine (see
figure);
12
Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be solved easily using the following list.
GB
Problem:
Possible causes / Solutions:
The machine does not switch on.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
The machine does not fill with wa-
• The water inlet hose is kinked.
ter or the indicator light for the first • The water inlet hose is not connected to the water supply.
wash cycle stage flashes rapidly.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65
water and continually drains away
or Water left in the drum
or Stuck on wash.
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or
spin.
• The Pump filter is blocked.
• The drain hose is kinked (see “Installation”).
• New Installation - The blanking cap or spigot has not been removed if con-
nected under a sink.
• The drain hose or sink trap is blocked.
• The wash cycle does not include draining, some wash cycles require the drain
phase to be started manually.
• The EASY IRON function button has been activated. To complete the wash
cycle, press the START/PAUSE button.
• The ‘Spin Speed’ selector knob is in the “ ” position.
The machine does not heat or poor • The ‘Temperature’ selector knob is in the “ ” position.
wash results.
The programme takes too long.
• Programme times will vary due to water pressure, the incoming water tempe-
rature and if the wash load goes out of balance. This will increase the pro-
gramme times accordingly (see ‘ The machine wont spin properly’ below).
The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at
a lower speed.
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The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
GB
The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the load
required before the machine will go into higher spin speeds - This will increase
the programme time accordingly. This is a safety feature to prevent damage.
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,
etc). - Try the programme again using a different load.
The machine leaks from the
dispenser.
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
The machine leaks (other than
dispenser).
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.
The indicator lights on the console
are flashing rapidly.
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch it back on again If the problem persists contact the Technical Assistance
Service.
The machine smells.
• The machine requires a service wash. Run a 60 degree wash cycle with deter-
gent and no laundry.
The machine door cannot be
opened.
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
• The water level is correct if it can be seen at the bottom of the door.
The water level is too low when
the machine is washing.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
After completing the programme,
or before starting a programme,
the machine has turned itself off
(no lights).
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
General.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/pro-
gress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.
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Assistance
Guarantee
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs
for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost
to you.
This guarantee is subject to the following conditions:
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The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
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The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
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Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
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Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will
be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our
registration line on 08448 24 24 24 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair
bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your
machine or, if you prefer, give you your money back.
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195100082.00
02/2012
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Xerox Fabriano
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working
life than us - the manufacturer.
GB
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000
fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee
you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove
the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to
ensure that the appliance can no longer be plugged into a mains socket, and the door
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